If a bill lands in collections, the fallout escalates quickly. So, you should know what to expect and how to fix it.

In today’s fast-paced digital economy, convenience is a necessity. Businesses that prioritize seamless, intuitive experiences outperform those that don’t. Nowhere is this more evident than in the ...

Tom Gillespie is an industry leader in debt collection. He is The President of Access Receivables Management in Hunt Valley, Maryland. Does your organization consider litigation when all other efforts ...

This guide was reviewed by a Business News Daily editor to ensure it provides comprehensive and accurate information to aid your buying decision. The decision to send someone to collections is one ...

We may receive commissions from some links to products on this page. Promotions are subject to availability and retailer terms. These two phases often get lumped together in conversations about debt, ...

Allowing customers to extend their payment deadlines by 30, 60, 90 days or more is akin to extending an interest-free loan at your expense. While it may seem like a small concession in the short term, ...

Assign collections tasks to dedicated back-office staff — not customer-facing employees or founders — to preserve positive customer relationships and position your business as organized and robust.

Hospitals have many clinical and business considerations that may impact their sustainability in the consumer-driven market. Obtaining collections from patients is crucial to a hospital’s bottom line ...

Here are 10 tips to implementing a more efficient and successful ASC collections process from Bill Gilbert, vice president of marketing; and Brice Voithofer, vice president of ASC services, AdvantEdge ...