If you’ve noticed those long lines at the Compass customer-servicecentre, it’s not necessarily outraged riders venting over the latest TransLink changes. Most of those in line Thursday said they’re at ...

CTV Vancouver: Why hasn't Compass launched? TransLink's Compass Card pay system was supposed to arrive last year, so where is it?

TransLink says it is still trying to solve a problem with its controversial Compass Card system and it may implement a "grace period" for bus riders who fail to "tap out" as they exit. The company ...

Bus users across Metro Vancouver will benefit from a temporary drop in fare prices as TransLink grapples with how to make the Compass Card effective across the system. Beginning Oct. 5, bus users will ...