Ever since the introduction of the Google Knowledge Graph, a growing number of organizations have adopted this powerful technology to drive efficiency and effectiveness in their data management.

A knowledge graph, is a graph that depicts the relationship between real-world entities, such as objects, events, situations, and concepts. This information is typically stored in a graph database and ...

As the adoption of agentic AI accelerates across industries, enterprise leaders face a crucial challenge: preparing today’s knowledge and systems for tomorrow’s AI-powered customer service.

Lecturer and Research Fellow: Department of Environmental and Occupational Studies in the Faculty of Applied Science, Cape Peninsula University of Technology Dr. Benett Siyabonga Madonsela received ...