This week, I had the opportunity to participate in a design thinking session run by professor Eugene Korsunskiy. It was wicked good. (Can you tell that I grew up in Boston?) Nowadays, it seems as if ...

Design thinking can be a powerful approach that helps organizations break through their limiting assumptions of what is possible. It creates deep empathy and gets us out of the abstract debate over ...

Creative Director of ArtVersion, a Chicago design consultancy. We craft ideal user experiences for the world’s most innovative companies. Contextual inquiries have long been a highly regarded approach ...