Google LLC said at its Cloud Next’18 conference today it’s updating its Dialogflow Enterprise service with new features for contact centers that can help to automate simple, common interactions.

Value stream management involves people in the organization to examine workflows and other processes to ensure they are deriving the maximum value from their efforts while eliminating waste — of ...

Google on Tuesday announced new and enhanced contact center tools, with improvements to the underlying speech recognition technology. The improvements, which are the most significant since Google ...

Value stream management involves people in the organization to examine workflows and other processes to ensure they are deriving the maximum value from their efforts while eliminating waste — of ...

Voice-enabled bots are revolutionizing the market for interactive voice response (IVR) systems. When compared to a traditional DTMF interface, voice can be a highly effective user interface ...

Dialogflow CX Webhook Integration with Express and ngrok This repository contains a Dialogflow CX agent integrated with a webhook built using Node.js and Express. The webhook processes user requests, ...

This repository contains the Dialogflow client, which is one of three parts of the LISA Voice Assistant Project among the frontend client and backend server repositories. Dialogflow is meant to be ...