Make sure your people and your technology work well together. by Thomas H. Davenport and Thomas C. Redman When Mars Wrigley decided to digitize its supply chain, it invested in several AI and ...

Flexibility and agility are key attributes for small businesses looking to establish a competitive foothold and to quickly make adjustments when faced with new challenges and opportunities. But they ...

Columbus Circle in New York City, once infamous for gridlock before a 2005 redesign. Like organizations, it needed process balance to eliminate bottlenecks. Columbus Circle in New York City is a ...

Process-oriented leaders focus on creating and optimizing systems to improve efficiency, streamline operations and drive long-term growth. They see structure as the backbone of success. Process-driven ...

Process mapping is one of the basic quality or process improvement tools used in Lean Six Sigma. It has acquired more importance in recent times, given the complexities of processes and the need to ...

Decisive, operational AI is making its way into business, but ensuring worthwhile investment requires knowing which workflows will benefit from AI agents. This could be the year agentic AI hits the ...

So, you have a great idea for a new fermentation-based product or ingredient, and a successful process in the lab. All that remains is to scale up to mass production. That’s just a matter of running ...

Business owners are stuck working in their business rather than on it, and that’s a huge mistake when it comes to achieving freedom. What if you could make your business run smoothly without you and ...