Apple has finally acknowledged that the ‘Butterfly Keyboard’ mechanism featured in its most recent MacBook products, including the Pro and standard MacBook, is experiencing issues. Apple announced on ...

After acknowledging issues with its 2018 butterfly keyboards earlier this year, Apple has today expanded its Keyboard Service Program to cover the 2018 MacBook Pro and MacBook Air notebooks. The ...

Following a few years of anecdotal complaints, and no less than three lawsuits, Apple on Friday initiated a new worldwide service program offering free repairs of MacBook and MacBook models equipped ...

Apple is making a notable change to how it handles repairs for users suffering from keyboard problems with their MacBook and MacBook Pro. The company will now complete keyboard-related repairs ...

Craig is a reporter for Pocket-lint based in Toronto. He earned a diploma in journalism from Seneca Polytechnic and holds a Media Foundations certificate from Humber College. Craig previously interned ...

Apple today launched a keyboard repair program for MacBook and MacBook Pro models equipped with butterfly keys to address complaints over letters or characters that repeat unexpectedly, letters or ...

Apple on Friday launched a service program for a "small percentage" of MacBook and MacBook Pro models exhibiting keyboard failures, the company's first official action to reconcile complaints ...

Apple (NASDAQ:AAPL) is known for pushing the boundaries of design. In particular, the company can seem obsessed with making products thinner. Sometimes that focus on thin can backfire. In the case of ...

The upgraded MacBook Pro and MacBook Air models released today are faster and better looking. However, they still include the keyboard that sent so many of their predecessors to the repair shop. These ...

Apple didn't exactly issue a mass mea culpa for its ongoing butterfly keyboard issues, but it's probably about as good as you'll get. The larger question is whether it's enough. The company said that ...

The new “butterfly” keyboard featured on the MacBook and MacBook Pro has been contentious to say the least. Users don’t like the key action and travel or the noise it makes. Perhaps more importantly, ...