Data is starting to show where AI is eating jobs, and operations, data analysis and customer support are vulnerable.

Rather than spending their time executing manual queries, data analysts will increasingly operate like AI engineers—reviewing, refining, and validating AI-generated outputs. AI is not only reshaping ...

For as long as I’ve worked in data and analytics, predictions of disappearing roles have been common. A decade ago, it was the data warehouse developer. Then it was the data steward. Today, some say ...

That means two analysts reviewing the same alerts may reach different conclusions. One closes it in three minutes, calling it ...