Queueing theory is a mathematical study of waiting lines or queues used to model a wide array of practical systems such as call centres, manufacturing lines, computer networks and healthcare ...

Queueing theory provides the mathematical framework to analyse and optimise systems where congestion and waiting times are inherent, while optimal pricing strategies focus on designing cost structures ...

This is a preview. Log in through your library . Abstract This paper presents a new class of queuing models. There are n distinct types of customers and n distinct types of service facilities. Some ...