There is a lot of free software that lets you help anyone remotely. Even though it is it’s professional, the software allows you to use it for personal use. We have covered many of them in detail, and ...

Secure Sockets Layer remote access users who use the technology for getting to their desktop applications might want to try a new product from 3am Labs – it’s free. Called LogMeIn, the software can be ...

VNC Connect offers the speed of direct connections, as well as portal-based management for only a few bucks per computer. It’s not dead easy to set up, but it offers the broadest operating system ...

Software glitches often lead to an expensive service calls. In many cases, these calls occur at the expense of the system builder. At the very least, the system builder faces shipping charges for ...

JetKVM marks a significant leap forward in remote computer management technology. This innovative IP KVM device brings enterprise-level functionality to home users and small businesses, offering ...

The Remote Help app looks a lot like or has a similar function as the existing Quick Assist app on Windows, but with a few significant advantages which include: It integrates with Microsoft Endpoint ...

Symantec Corp. today plans to announce pcAnywhere 11.0, an upgraded release of its remote-access software that features performance improvements and a revised user interface for IT help desk ...

Built into Windows, Microsoft’s Remote Desktop and Remote Desktop Connection apps make it easy to connect to and control a remote PC — when they’re working properly. Here are some common problems you ...