Three months ago, RingCentral announced a new, native CCaaS offering, RingCX, in August 2023. A little over a week ago, during RingCentral’s quarterly earnings call on November 6, CEO Tarek Robbiati ...
The contact center vendor expands AIR Pro with autonomous agents, intelligent handoffs and workflow automation aimed at end-to-end resolution. RingCentral on June 23 expanded AIR Pro to deliver ...
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