Introducing native real-time agent and supervisor assist, coaching insights for quality management, and bring-your-own IVA framework Rapid pace of innovation and AI-first approach drives strong ...
RingCentral RingCX helps businesses deliver exceptional inbound customer service. Its AI-powered tools, omnichannel support and workforce management features help agents resolve issues faster and ...
Cloud business communications provider RingCentral unveiled the availability of its native, AI-powered contact centre, RingCX. RingCX is launching to partners at RingCentral’s Product Connect events ...
ORLANDO, Fla.--(BUSINESS WIRE)--Today at Enterprise Connect 2024 in Orlando, RingCentral, Inc. (NYSE: RNG), a leading provider of AI-driven cloud business communications, contact center, video, and ...
‘This positions our channel partners at the forefront of the transformation happening in workforce management, driven by cloud, AI and automation—giving them the tools to win in both new customer ...
The communications artificial intelligence wars continue unabated as every unified communications-as-a-service and contact center-as-a-service vendor loads its products with new capabilities to one-up ...
Three months ago, RingCentral announced a new, native CCaaS offering, RingCX, in August 2023. A little over a week ago, during RingCentral’s quarterly earnings call on November 6, CEO Tarek Robbiati ...
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