Nearshore Americas

Sitel Goes for a Rebrand; Changes Name to “Foundever”

Sitel Group is going for a makeover. The BPO behemoth has officially rebranded, changing its name to Foundever in an apparent move to position itself as an innovator in an industry that has undergone ...
Bleeping Computer

Sitel on Okta breach: "spreadsheet" did not contain passwords

Okta's outsourced provider of support services, Sitel (Sykes) has shared more information this week in response to the leaked documents that detailed the various incident response tasks carried out by ...
Nearshore Americas

Sitel to Lay Off Over 600 Employees in the United States

Sitel is reportedly set to cut 675 jobs at its call center in Augusta, Georgia, following the cancellation of a service contract with U.S. wireless operator Verizon. All the employees in question have ...
ZDNet

As Lapsus$ comes back from 'vacation,' Sitel clarifies position on data breach

Sitel has published an update concerning a recent security incident involving the Lapsus$ hacking group and Okta. Following the circulation of screenshots by the Lapsus$ group on March 22, which ...
Business Wire

Sitel Group® Achieves HITRUST Risk-Based, 2-Year Certification to Further Mitigate Risk in Third-Party Privacy Security and Compliance

MIAMI--(BUSINESS WIRE)--Sitel Group®, one of the largest global providers of customer experience (CX) products and solutions, today announced that the Sitel Group Support Infrastructure and Sitel ...
Marketing Directo

SITEL LANZA UNA HERRAMIENTA DE RR.HH. PARA CONTACT CENTERS

SITEL Corporation (NYSE:SWW), líder mundial en contact centers y líder del «mercado abierto» español, ha anunciado hoy que ha desarrollado la primera herramienta de Recursos Humanos destinada a los ...