Virgin Media fined after hanging up on customers trying to cancel contracts

Millions of phone calls from customers were "likely mishandled" over nearly a three-year period, the regulator says.
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BT, Vodafone, Three, Virgin and O2 to make big change for customers from next year

Major mobile networks including BT EE, VodafoneThree and Virgin Media O2 are set to block overseas call centres from masquerading as banks as part of a fresh anti-fraud initiative. The mobile ...

Virgin Media fined record £28m for stopping customers cancelling contracts

Ofcom levies largest-ever consumer protection fine after finding firm deliberately mishandled millions of phone calls ...
ISPreview UK

Ofcom Hit Virgin Media UK with £28m Fine for Preventing Contract Cancellations UPDATE

Broadband, phone and TV provider Virgin Media (O2) has today been fined £28 million by Ofcom after the UK telecoms regulator ...

O2 confirms new switch-off date that's set to affect millions of iPhone and Android users

O2 has announced that it is switching off its ageing 2G network, and that's good news for anyone with a 4G or 5G compatible device.
Computer Weekly

Virgin Media O2 Business offers Microsoft Teams Phone Mobile

Virgin Media O2 Business has announced it will offer Microsoft Teams Phone Mobile as part of its business collaboration portfolio, in a move to enable business customers to easily switch between ...
Advanced Television

Virgin Media O2 launches UK complex customer support

Virgin Media O2 has created a new specialist team of more than 500 multiskilled and fully converged customer care agents to support UK customers with issues across both fixed (broadband, landline and ...
Business Wire

Affirm and Virgin Media O2 partner to bring flexible financing to O2 customers

LONDON--(BUSINESS WIRE)--Affirm and Virgin Media O2 are today announcing a new partnership that will see the transparent and flexible payment network provide upfront and honest hardware financing to ...