With a pandemic raging across many parts of the world, many companies have customer service agents spread out as well, creating a workforce management nightmare. It wasn't easy to manage and route ...

Opinions expressed by Entrepreneur contributors are their own. Annual workforce planning can’t keep pace with AI and economic shifts. Continuous planning connects real-time people data with evolving ...

These tools were launched in support of the Career Health SG initiative. SkillsFuture Singapore (SSG) has launched two new digital workforce planning tools, TalentTrack and TalentTrack+, to help ...

Teams may now share training recommendations with internal decision-makers. SkillsFuture Singapore is upgrading its workforce-planning tools after more than 27,000 companies used them this year, ...

Operational headcount planning isn’t holding up in an age of digital transformation and AI integration. The leaves haven’t turned quite yet, and your coffee may not taste like pumpkin spice, but one ...

AI is transforming the workplace—not by replacing jobs, but by amplifying human capabilities. Employees who integrate AI into their workflows can unlock new levels of productivity and efficiency. As ...

There's been much talk recently of AI agents being treated as a form of 'digital labor' that supplements — or even partially replaces — the human workforce. But does this mean, by extension, that HR ...

Atlassian adds a talent planning app to its portfolio of strategy apps - but it serves a different role than traditional workforce planning apps. Asha Thurti, Head of Product, Strategy Collection, ...