Comcast CEO Brian Roberts didn’t mince words on Wednesday about two hot button topics: shoddy customer service and net neutrality. Customer complaints have plagued Comcast for years, but the issue ...

Alan is a technology author based in Nova Scotia, Canada. A computer enthusiast since his youth, Alan stays current on what is new and what is next. With over 30 years of experience in computer, video ...

Update: An official announcement from Comcast confirmed that it will, in fact, not be changing its corporate name, but rather branding its cable services as Xfinity. Comcast, the biggest cable ...

Comcast hit a new customer-service low last week when it added a rather inappropriate name to a customer bill. A Comcast employee recently changed a client's name to "a**hole" on his bill after his ...

Washington state is suing Comcast for more than $100 million, its attorney general's office announced Monday. The lawsuit alleges the cable giant deceived subscribers by offering a "near-worthless" ...

Comcast has announced a name change for their technology platform and products. Comcast’s TV, Video and Voice services will now be known as XFINITY TV, XFINITY Voice and XFINITY Internet. Comcast ...

TORONTO – All Ryan Block wanted to do was cancel his Comcast Internet service. Unfortunately, he got the customer service rep who didn’t want to let him go without a fight. In an eight-minute audio ...

People with low incomes can get free Internet service through Comcast and a government program, but signing up is sometimes harder than it should be because of confusion within Comcast’s customer ...