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P&G, Unilever and Mondelez are using AI to formulate products and run campaigns, compressing timelines that once took years into weeks.

California is the only state in the nation that does not allow insurers to use telematics in setting rates.

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Addictive apps. Persuasive features. Deceptive patterns. Is Big Tech’s ‘defective design’ really a design problem? A legendary UX designer explains how we got here and what the AI age could bring.