Salesforce says it wants to use Fin's team and technology to improve Agentforce, its existing enterprise platform that businesses can use to build custom AI agents that automate tasks.

Salesforce is buying AI customer service platform Fin for about $3.6 billion. The acquisition helps accelerate Salesforce's agentic offering in an increasingly competitive environment for autonomous ...

Recommendations depend on confidence, not just content. Here's how search, knowledge graphs, and third-party proof influence AI decisions. This series began with an observation: AI systems don’t ...

You're currently following this author! Want to unfollow? Unsubscribe via the link in your email. Salesforce laid off more employees in a new round of cuts, according to people familiar with the ...

Laxatives contain chemicals that help increase stool motility, bulk, and frequency -- thus relieving temporary constipation. But when misused or overused, they can cause problems, including chronic ...

You're currently following this author! Want to unfollow? Unsubscribe via the link in your email. Worries about AI one day replacing human workers have intensified recently — and as it turns out, that ...

Customers are vital to any business, and customer relation management (CRM) software enables you to maximize every interaction. We help you choose the right CRM for your business based on our in-depth ...

We test and rate the top video editing software for every type of user, from casual family event videographers to social media posters to studio professionals. I’ve been writing and editing technology ...

Modern businesses run on data. Companies regularly capture, store and analyze large amounts of quantitative and qualitative data on consumer behavior, to which they can apply predictive analytics to ...