My First Time Using an IT Ticketing System (Beginner IT Support Experience)
7:08
YouTubeMarzysJourney
My First Time Using an IT Ticketing System (Beginner IT Support Experience)
This video documents my first real experience using an IT ticketing system as someone learning IT support from the ground up. I’m approaching this exactly as a beginner — learning how tickets are created, prioritized, assigned, and resolved, and understanding why ticketing systems are such a core part of IT support and help desk roles. This ...
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ConnectWise Ticketing Tutorial
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